
Carlisle Support Services Innovation Lab 2025
Another thought provoking and inspiring Conference by Carlisle
The Carlisle Support Services Innovation Lab 2025 was held on Thursday, March 27, 2025, at ExCeL London. The event brought together over 600 senior stakeholders from the security, cleaning, and facilities management sectors to explore innovative solutions and industry advancements.
The conference placed a strong emphasis on sustainability, artificial intelligence (AI), robotics, and complementary technologies aimed at enhancing human-centric operations. Neutral Carbon Zone partnered with Carlisle Support Services to measure the event’s Scope 1, 2, and 3 emissions in line with international standards.
Attendees had the opportunity to engage with over 50 exhibitors showcasing cutting-edge solutions designed to improve operational efficiency and deliver cost savings. The event also featured expert speakers covering topics such as AI integration, technological innovation, sustainability, social value, counter-terrorism strategies, workforce reform, and complementary policing.
The Innovation Lab 2025 served as a collaborative platform for industry professionals to share insights, foster innovation, and explore strategies to raise standards and enhance customer experiences across the support services sector.
Peter Watts, Rockvolt MD
“It was great to be at the Carlisle Innovation Lab. The whole aspect of moving the security industry forward is something that Carlisle really understands - working with their suppliers and associates to the benefit of their clients, while also improving the delivery from the Carlisle team in an effective and meaningful way.
It was also great to see them exploring big-picture topics such as AI and how they integrate and collaborate with the police - real strategic ideas and thinking. It shows that Carlisle are true thought leaders in the world of security.
It was helpful to be part of it, to see what Carlisle are up to and to feel the vibe of where the industry is heading. Big thanks to the Carlisle team!”
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Who are Rockvolt?
We work with stadium management, event venue management and catering & FM providers to improve all aspects of stadium facilities management, venue services and the customer experience at the UK’s leading venues.
Our stadium facilities management consultancy services cover:
Sustainability Developments
Operational Improvements
Design & Build Support
Procurement & Tender Management (for the venue)
Bid Writing & Tender Support (for FM companies)
Service Benchmarking
Recruitment